Oh no! Something came up and you need to cancel your appointment… Not an issue, we know how things can be. However, please give us 24 hours’ notice so our tribe can move your appointment and attend to someone else! Unfortunately, if you cancel with less than 24 hours’ notice we’ll have to charge you for your appointment. So don’t forget!
We pride ourselves in offering complimentary consultations. Nonetheless if you fail to show up or cancel at the last minute we reserve the right to charge a £75 cancellation fee. Our Tribe are very busy and someone else would love to have your appointment.
TO CHANGE OR CANCEL APPOINTMENT
Young LDN always recommends a course of treatments to achieve optimal results, but we also know that sometimes results will be seen quicker and things can change. For this reason, whilst courses are non-refundable, the balance of these can be transferred to other treatments.
DISCOUNTS & PROMOTIONAL OFFERS
Discounts are only valid as a stand alone offer. When another discount has already been applied no other discount can be used.
UNDER 16'S LAB & PEEL LOUNGE TREATMENTS
Parental consent is required.
*UNDER 23'S DISCOUNT ON LAB TREATMENTS
Under 23's receive 15% off all Lab treatments other than the Young Signature Facial which is already at a highly discounted price.
POLICY ON PETS
We are HUGE animal lovers at Young LDN which is why we really do regret that we are unable to allow pets in the Lab for hygiene reasons.
Our Young LDN Gift Cards are non-refundable and cannot be exchanged for cash. They are pretty awesome to use in studio or online though!!
If you have a complaint please don’t hesitate to raise it in Studio with the tribe manager on duty. Alternatively, please email email@example.com
15% off your first visit, exclusive product launches, all our secrets, stories, tips and more!
As all of our treatments are completely bespoke to each individual, it is important that when trying a new treatment our Tribe give you a thorough consultation. We have added a little extra time to all treatments for first timers for this consultation. Please book through the relevant link. Veterans... you know what you're doing!Its my first time on this course I've been on this course before