Young LDN
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Young LDN

Nail Happy Hour!!

Get 25% off all Nail Treatments Tuesdays & Wednesdays 10am - 4pm

Terms and Conditions

APPOINTMENT CANCELLATION

Oh no! Something came up and you need to cancel your appointment… Not an issue, we know how things can be. However, please give us 24 hours’ notice so our tribe can move your appointment and attend to someone else! Unfortunately, if you cancel with less than 24 hours’ notice we’ll have to charge you for your appointment. So don’t forget!

TO CHANGE OR CANCEL APPOINTMENT

Just Hit Us Up in the studio, on the Young LDN app or over the phone

TREATMENT COURSES

Young LDN always recommends a course of treatments to achieve optimal results, but we also know that sometimes results will be seen quicker and things can change. For this reason, whilst courses are non-refundable, the balance of these can be transferred to other treatments.

UNDER 18'S LAB & PEEL LOUNGE TREATMENTS

Parental consent is required

POLICY ON PETS

We are HUGE animal lovers at Young LDN which is why we really do regret that we are unable to allow pets in the studio for hygiene reasons.

PROMOTIONAL OFFERS

Please see specific offer Terms and Conditions

TREAT CARDS

Our Young LDN Treat Cards are non-refundable and cannot be exchanged for cash. They are pretty awesome to use in studio or online though!!

COMPLAINTS POLICY

If you have a complaint please don’t hesitate to raise it in Studio with the tribe manager on duty. Alternatively, please email complaints@youngldn.com

JANUARY SPECIAL OFFERS

Book a course and get another half price. Ends on 31st January2019. Can only be applied when a course of treatment is booked. The half price discount will be applied to the cheapest treatment course.

REFUND POLICY

In Studio:

  • We're happy to provide you a full refund on any unopened products returned to us within 14 days in a saleable condition with the original receipt
  • Unfortunately opened products cannot be returned. However, if you've purchased one of our cosmeceutical products that has caused any adverse reaction, please come back to the studio with the product so that we can carry out an analysis, and if appropriate we can substitute the product which is causing an adverse reaction
  • Please ensure you report any adverse reaction to us within 48 hours of your appointment
  • If you've bought a treatment course and changed your mind, we're happy to refund this within 7 days of purchase as long as it is unused
  • Treatment courses that have already commenced are non refundable, but can be transferred

Ask us Anything?!

If you're anything like us... sometimes it can be hard to find what you're looking for. Or you may just have a concern you want to talk about. Go ahead and ask us anything and we'll holla straight back.

Veteran or first time?!

As all of our treatments are completely bespoke to each individual, it is important that when trying a new treatment our Tribe give you a thorough consultation. We have added a little extra time to all treatments for first timers for this consultation. Please book through the relevant link. Veterans... you know what you're doing!

Its my first time on this course I've been on this course before